Investing in Services for Outcomes

Investing in Services for Outcomes (ISO) is a new process for contracting social services that requires contracted agencies to demonstrate agreed outcomes have been achieved through the delivery of specific social services. This new way of contracting is linked to the Strategic Investment Framework and the Investment Strategy, which aims to connect funding decisions with government priorities and areas of greatest community need as defined by the funding agency. The priority areas are based on the Government’s Better Public Service Targets:

  • reducing long-term welfare dependency (Welfare Reform)
  • supporting vulnerable children (Children’s Action Plan)
  • boosting skills and employment for young people (Youth Services)
  • reducing crime committed by children and young people.